Municipal Services Portal
City services,
scheduled simply.
Skip the phone calls. Book a city service appointment online, track your permit, work through city provided checklists, and know exactly where things stand all in one place.
24/7
Online booking
Live
Real-time slot availability
Instant
Email on every status change
100%
Paperless
Everything in one place
Built for residents and city staff alike
📅
Book in minutes
Pick your city, choose a service and sub services, attach a checklist, and grab a live time slot. No hold music. Just a confirmed request in your inbox.
📄
Track your permit
Every booking gets a unique Permit ID. Watch it move from Pending to Approved or Denied with a live status tracker you can check any time.
✅
Requirement checklists
City staff publish checklists of what each service requires. Residents work through them before and after their appointment, so nothing falls through the cracks.
📎
Attach your documents
Upload the forms, photos, or plans that go with your request. Staff can open them right from the review queue. Nothing gets lost in email.
📧
Stay in the loop
Get a confirmation the moment you book and another email when a decision is made. If it was denied, you'll see exactly why.
📥
Staff review queue
City agents see every pending request in one place. Approve with a duration, or deny with a note that goes straight back to the resident.
📆
Daily schedule
Agents open today's schedule and see every approved appointment on a time grid: who's coming, when, and why. Click any card for full contact details.
📊
Reports & insights
See how many appointments came in each month, which services are busiest, and what the approval rate looks like. Export it all to CSV.
Who it works for
Four roles, one platform
🏠Resident
Book online, upload your paperwork, work through requirement checklists, and get emailed the moment your permit status changes.
📥City Agent
Work through the review queue, approve with a duration or deny with a note, and use the daily schedule to see exactly who's coming in.
🏛️City Admin
Set office hours and PTO, manage services and checklist templates, pull reports, and see everything happening across your city.